Business Continuity Management
Prepare, respond and recover with connected continuity planning.
Identify critical operations, assess disruption impact, maintain continuity plans, test recovery strategies and track follow-up actions.
Overview
Critical processes are identified through business impact analysis, continuity plans are built around them with defined recovery objectives, and plans are tested through scheduled exercises rather than left unverified until an actual disruption.
The business problem
- Critical processes and their dependencies aren't documented in one place.
- Continuity plans exist but haven't been tested, so gaps go unnoticed until a real event.
- Recovery time and recovery point objectives aren't linked to the systems and vendors they actually depend on.
- Exercise findings and follow-up actions aren't tracked to closure.
Key capabilities
Business impact analysis
- Critical process, department, owner, and dependencies
- People, locations, systems, vendors, and data
- Maximum tolerable downtime, RTO, and RPO
- Financial, operational, regulatory, and reputational impact, with priority
Continuity plans
- Scope, owner, team, and activation criteria
- Communication plan, alternative location, and manual workarounds
- Technology and vendor recovery, roles, and contact list
- Review schedule, approval, and version history
Exercises and testing
- Scenario, exercise type, participants, and objectives
- Results, gaps, and lessons learned
- Actions with owners and due dates, through to retest
- Evidence retained against each exercise
How it works
- 1A business impact analysis identifies a critical process and its recovery objectives.
- 2A continuity plan is built around that process, naming the team, activation criteria, and recovery approach.
- 3The plan is reviewed and approved, with a version history retained.
- 4A scheduled exercise tests the plan; results, gaps, and lessons learned are logged.
- 5Actions from the exercise are assigned, tracked, and verified before the plan is considered current again.
How this works by department
The same module, applied to how each department actually uses it.
Finance
Finance's critical processes — payroll, treasury operations, financial close — get a business impact analysis with recovery time and point objectives specific to that function.
HR
HR continuity plans cover emergency staffing, communication trees, and access to personnel records if primary systems are unavailable.
Legal/Compliance
Legal and Compliance confirm continuity plans meet any regulatory continuity obligation before a plan is approved.
Procurement/Vendor Management
Critical vendor dependencies identified during business impact analysis link directly to the vendor record, so a vendor disruption maps to the plans it affects.
IT/Security
IT owns technology recovery — system failover, data restoration — as a named component of every continuity plan that depends on it.
Risk & Audit
Risk and Audit review exercise results and confirm follow-up actions are closed before a plan is considered current again.
See it in the platform
Product screenshots for Business Continuity Management are available in a live walkthrough with a specialist.
View Product Demo →Dashboards and reports
Typical users
Business outcomes
- Critical processes and their dependencies documented in one place
- Continuity plans tested through scheduled exercises, not assumed to work
- Recovery objectives linked to the systems and vendors they actually depend on
- Exercise gaps tracked as actions through to verified closure
Frequently asked questions
- Does Business Continuity connect to vendor and system dependencies?
- Yes — business impact analysis records the people, systems, and vendors a critical process depends on, and continuity plans link to those same records so a vendor disruption is visibly connected to the plans it affects.
- Are continuity plans required to be tested, or just documented?
- The module is built around testing — exercises log scenario, results, gaps, and follow-up actions, and those actions are tracked to closure rather than the plan simply being filed away.
Part of the connected GRC platform