Platform capability
Integrations
Connect to ERP, finance, procurement, and HR systems so requests can originate from — and decisions flow back to — the systems of record, without replacing them.
The business problem
- Staff re-key the same request into a governance tool after already entering it in the ERP.
- Approved or rejected decisions don't reach the originating system automatically.
Key capabilities
- Inbound request creation from source-system transactions
- Outbound decision callbacks to the originating record
- REST/JSON APIs and webhooks with idempotency and retry
- Manual entry fallback for units without direct integration
Example workflow
- 1A procurement transaction is created in the ERP above a configured threshold.
- 2The platform creates a matching request automatically and pushes the final decision back to the ERP record.
Who uses this
Tenant AdministratorIntegration/IT teams
Security and audit considerations
Every action within this capability writes to the platform's append-only audit log — actor, action type, timestamp, and before/after state — independent of the business record. See Security & Trust for the full model.