Platform capability
Request Management
Capture business actions — financial, procurement, production, legal, vendor, safety — as structured, auditable requests instead of emails and spreadsheets.
The business problem
- Requests for sign-off arrive informally and get lost between inboxes.
- There is no single reference for what was requested, by whom, or with what supporting evidence.
Key capabilities
- Configurable request forms per sector and action type
- Attachments and evidence at creation or any later stage
- Draft-and-submit flow with mandatory-field validation
- Human-readable reference IDs
- Linked request versions for reinitiated submissions
Example workflow
- 1A finance officer drafts a payment request with amount and supporting documentation.
- 2The request is submitted and automatically routed to the audit queue.
Who uses this
InitiatorUnit HeadAudit Reviewer
Security and audit considerations
Every action within this capability writes to the platform's append-only audit log — actor, action type, timestamp, and before/after state — independent of the business record. See Security & Trust for the full model.