Platform capability
Digital Signatures & Audit Trail
Bind every approval or rejection to a verified identity, timestamp, and the specific request version being decided on.
The business problem
- Paper or email approvals are easy to dispute or misattribute after the fact.
- Regulated sectors need a defensible, non-repudiable decision record.
Key capabilities
- Signature challenge (OTP/PIN at minimum) bound to user identity and request version
- Optional integration with a third-party e-signature provider for higher-assurance sectors
- Signed decisions are viewable, never editable, by audit and executive roles
- Append-only audit log of every state change, comment, and signature event
Example workflow
- 1An approver reviews a request and selects Approve.
- 2A signature challenge confirms identity before the decision is committed and logged.
Who uses this
Level 1/2/3 ApproverAudit ReviewerExecutive/Board Viewer
Security and audit considerations
Every action within this capability writes to the platform's append-only audit log — actor, action type, timestamp, and before/after state — independent of the business record. See Security & Trust for the full model.